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5 BODY LANGUAGE SECRETS YOU MUST USE IMMEDIATELY TO BOOST PATIENT ENGAGEMENT, COMPLIANCE, AND SATISFACTION

Screenshot 2015-07-27 18.28.25Research shows that less than 50% of doctors accurately interpret patients’ facial expressions. When heath care providers use tested body language and easy to incorporate statement analysis techniques, it has a powerful impact on patient outcomes and HCAHPS scores. Download PDF Description

  • Incorporate a potent three-point strategy for decoding nonverbal communication in every patient and family interaction
  • Accelerate rapport-building to shorten consultation visits by tuning up your own nonverbal signals
  • Quickly spot and respond to three hidden micro expressions that can be early indicators of patient noncompliance
  • Address transcultural body language signs of patient uncertainty and concern immediately
  • Maintain rapport and spot nonverbal cues even when working through interpreters

Participants receive a set of downloadable course materials designed to reinforce these powerful strategies.

Ryan is incredibly knowledgeable about how to train others and is an excellent communicator. His ability to present material in a clear, concise way–yet leave the learner with a thorough understanding–is first-rate. I would thoroughly endorse Ryan to train in any type of setting! – Manuel Higginbotham, Manager of Language Access Services, Seton Healthcare Family

Ryan Foley combines his passion for this field with his subject matter expertise, which is what inevitably makes him a high-caliber professional to me; one of which I will always keep in my rolodex as a professional go-to. – Misty Miller, MSW, Director, Business Development Baylor College of Medicine

Ryan Foley is a superb facilitator who engages his audiences with humor, storytelling, content expertise and a sincere desire to connect with them. His presentations are well thought out, organized and filled with practical “takeaways.” – Jacque Burandt, MEd, Executive Director Center for Learning Excellence, University Health System