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Evaluating Truthfulness and Credibility (ETaC)

Face to Face Consulting in collaboration with Foley Learning

This is a four-day program based on solid research and science, designed to develop a person’s ability and skill to recognize emotions in others as a basis for evaluating truth and lies.

It covers the psychological models behind truth and lies, plus the skills required to identify ‘Hotspots’ – instances when the strain between what we are thinking and what we are feeling produce observable/audible leakage across the five channels. The course is designed to help you to read and evaluate the degree of truthfulness and credibility in what others are communicating to you.

As well as the five channel training you will also learn about memory, and how you can work out whether a statement of an event is remembered or being constructed through scientific content analysis.

You will practice and hone those skills in a safe environment with a Paul Ekman Approved Trainer.

Course outline


You will be better able to interact with and elicit information from others, especially in high stake contexts. It will improve your capacity to evaluate the credibility of data received in the course of observations, conversations, interviews and investigations by:
a) Enhancing your understanding of how to identify and interpret five channels of communication
b) Improving your capacity to utilize active listening and observational skills.


At the end of the workshop you will be able to:

  • Identify the importance of baselines and when they occur
  • Take a structured approach to the detection of leakage
  • Identify and evaluate ‘hotspots’
  • Carry out hypothesis testing
  • Identify and evaluate clues to lying and truth telling
  • Adopt active listening and observation skills
  • Utilize these skills to evaluate truthfulness and credibility.

The content covered within the Evaluating Truthfulness and Credibility (ETaC) workshop is outlined below.

Day 1 Models and Theory

  • Pre-test (ETaC)
  • Framework for evaluating truth and credibility
  • Understanding definition and context of lies and truth
  • Psychological models
  • The role of emotion and cognition in truth and deceit
  • Development of attentiveness
Day 2 Five Communication Channels

  • Pre-test (METT – Micro Expression Training Tool)
  • Understanding emotion and universal emotions
  • Interpretation of facial expressions
Post-test (METT)
  • Recognition of Subtle/Partial/Mini expressions
  • The meaning of body language
  • Evaluation of verbal style, content and voice
Day 3 Memory and Content Analysis

  • Reconstructive aspects of memory
  • Types of memory processes
  • Understanding forgetting processes and inaccuracies
  • Criteria Based Content Analysis (CBCA)
  • Undeutsch Hypothesis
Day 4 Process and Practice

  • The ‘PEER’ Model
  • Preparation for ETaC
  • Significance of context
  • Building rapport and determining baseline
  • Utilization of notes/records/video
Identification of hotspots/probes
  • Post-test (ETaC)


Additional Information

Duration: 4 days

  • All course materials and workbooks will be provided (no laptops needed)
  • Refreshments including mid-morning coffee/snack break, lunch and mid-afternoon coffee break are provided
  • Some evening work and pre course reading will be necessary for ETaC
  • Invoice for balance due will be sent to you upon receiving registration confirmation

Course seating is limited to a maximum of 15 participants as our curriculum is highly interactive.

Registration is on a first come first serve basis. Register NOW and secure your seat with a deposit.